Infrastructure Collaboration &
Delivery Services
We are Australia and New Zealand's most experienced specialist team coaches in collaborative contracting, partnering and alliance delivery. With more than 50 years of combined experience, we have supported owner organisations, delivery authorities and industry partners to successfully navigate complexity, build high-performing integrated teams and deliver major infrastructure in the most challenging environments.
We work across the full infrastructure ecosystem, supporting collaborative delivery models including:
- Major Projects and Alliances
- Mega-Delivery Programs and Precincts
- Integrated Services Partnerships
- Operations and Maintenance Partnerships
Our expertise spans the full lifecycle – from procurement and partner selection through to integrated delivery and long-term partnership performance.
Our team is qualified in organisational psychology, coaching, organisational development, business and human resources, and holds specialist team coaching accreditation. We bring deep behavioural and people expertise, paired with genuine industry experience, to support leaders and teams to establish the culture, alignment and ways of working required for successful collaborative delivery.
Our Services
How We Work
Collaboration in Action
Collaboration only creates results when it's lived – in decisions, behaviours, conversations and the way people show up together each day. Our role is to support leaders and teams to build the confidence, discipline and habits that make collaborative delivery real and sustainable, especially when pressure is high and perspectives differ.
We work in partnership with teams – not as external observers, but as embedded thinking partners and coaches. We help teams explore assumptions, navigate tension constructively, stay aligned to purpose and respond thoughtfully to changing client and project contexts.
Our approach is practical and human centred. We bring proven tools and methods, but we don't force a model. We meet teams where they are, create environments where honest conversation is possible, and support people to build shared momentum, clarity and performance over time.
Above all, we help teams work well together – with trust, shared intent and the confidence to tackle challenges without losing alignment, focus or pace.
Collaborative Delivery Approach
In collaborative delivery, success comes from two places: how organisations work together, and how teams deliver together. We distinguish between the two because they require different conditions, behaviours and support to work well. Leadership is the capability that amplifies both collaboration and high performance.
Collaboration Foundations
Entity-to-entity alignment and engagement – across partner organisations, key stakeholders and external influencers – supported by effective governance, shared intent and behaviours that enable joint decisions and constructive resolution of tension.
High Performance Teams
Integrated team of teams – planning, solving and delivering with clarity, trust and disciplined execution in service of shared project outcomes.
Highly Capable Leaders
Individual and collective capability that amplifies collaboration and delivery – shaping culture, enabling alignment and giving people confidence to navigate complexity and perform at their best.
Measuring Performance
We take measurement seriously. As behavioural scientists, we rely on valid, industry-specific indicators to track performance, culture and collaborative effectiveness.
In addition to recognised psychological tools, we offer a suite of purpose-built online surveys designed for collaborative project environments. Developed with support from Government and benchmarked across the Australian infrastructure sector, these tools provide practical, real-time insight into the factors that drive delivery performance.
Our survey suite measures the three foundations of collaborative delivery:
Collaboration
Partnership Index
High Performance
High Performance Index
Leadership
Leadership Index (via the HPI)
We created these tools to help the industry build capability, lift standards and improve delivery outcomes through people – and we are committed to making them widely accessible.
Our Clients
We work across the full infrastructure and asset ecosystem – from transport and water to energy, resources, social infrastructure and major precincts. Our experience spans rail, roads, water, oil and gas, energy and renewables, mining, engineering services, disaster recovery, corrections, hospitals, mixed-use development and hydro infrastructure.
The majority of our work comes from repeat clients – a reflection of the trust we build and the results we help deliver.
Owner
- Urban Utilities
- QLD Hydro CS Energy
- QLD Department of Transport and Main Roads
- Perth Airport
- Greater Western Water
- Origin Energy
- Queensland Rail
- Toowoomba Regional Council
- Seqwater
- Logan Water
- Cairns Regional Council
- Hunter Water
- Inland Rail
- Cross River Rail Delivery Authority
- Department of Health QLD
- Brisbane City Council
- Sydney Water
Contractor / Operator
- Acciona
- John Holland
- McConnell Dowell
- Civil Mining & Construction
- Georgiou Group
- CPB Contractors
- Pensar Construction
- Laing O'Rourke
- Fulton Hogan
- McIlwain Constructions
- BMD
- Bielby
- Transdev Australia
- Service Stream
- JF Hull
- Lend Lease
- Downer Group
- Built
Engineering
- AECOM
- GHD
- Aurecon
- Mott McDonald
- KBR
- Jacobs
- SMEC
- Veolia Water
- WSP
- ARUP
Professional Services
- Tell Advisory
- TSA Riley
- Atkins Realis
- MACE
- Delta Infrastructure
- IA Design
- AfPA
- ALTRAC
- Ingenium Advisory
- Canadian Olympic Committee